Frequently Asked Questions (FAQ)
Q: I need to reset my password on the Oil and Gas Unified Online Filing Application.
A: There are two places to change your password:
One is at the login screen, enter your Sender Id and click the 'reset password' link.
The second is after logging in to the oNline Filing Portal use the 'Change Password' menu option to change your password.
Q: I installed the certificate for the old Oil and Gas Unified Online Filing, does
that mean I don't have to install a certificate for this one?
A: No, the certificage we now issued by Norton Secure and should be truesed automatically by all major browsers.
Q: How log do I stay logged in on the New Mexico Oil and Gas Unified Online Filing?
A: You will stay logged in for six hours. After that time you will be required to
log in. This remains true even if you close your browser window. To completely log
out of the ONGARD Portal application click the 'Logout' link in the top right hand
corner of the screen.
For any menu option you choose from the portal, you will automatically logged out
after you close the browser window.
If you experience an problems, please do not hesitate to let us know. We have made
every effort to make this applicaiton, more robust and user freindly than the one
it replaces. We hope you find that is the case. Still have a question? Contact Us (click here)